Your privacy is important to Leaflix.
This Privacy Policy describes how theherbcoction.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site (Leaflix).
Please read through the following for a better understanding before providing us with any of your personal data. Your continued use of our website constitutes your acknowledgement and understanding of, and agreement with, our Terms and Conditions and this Privacy Policy.
This Privacy Policy applies to personal data collected, used, disclosed, and otherwise processed by our website. Such personal data will be processed in accordance with local data protection legislations, its associated regulations and subsidiary legislation, and guidelines issued by the local data protection regulator.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
- Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: payment service providers, technology, marketing and logistics service providers, professional advisors and investors, any other agents, service providers or subcontractors acting on behalf of Leaflix.
Order information
- Examples of Personal Information collected: name, contact number, billing address, shipping address, payment information.
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: payment service providers, technology, marketing and logistics service providers, professional advisors and investors, any other agents, service providers or subcontractors acting on behalf of Leaflix.
Customer support information
- Examples of Personal Information collected: name, contact number, billing address, shipping address, payment information.
- Purpose of collection: to provide customer support.
- Source of collection: collected from you.
- Disclosure for a business purpose: payment service providers, technology, marketing and logistics service providers, professional advisors and investors, any other agents, service providers or subcontractors acting on behalf of Leaflix.
Personal data is generally collected to allow us to provide services to you, to personalize and improve our services and your customer experiences with Leaflix. Personal data collected may be used to:
- Verify and process personal particulars and payment
- Enable daily operation of your account and / or any outstanding orders or queries
- Process, record, monitor and fulfil your orders and deliveries
- To schedule for deliveries
- Provide regular communications, answer your queries, respond to your comments and feedback, or provide you with assistance in any other way
- To identify the causes of problems arising at web servers and to resolve those problems
- To improve the content of website
- To improve our products or services
- To evaluate your website preferences and for the maintenance of website
- To inform you on any updates, offers and promotions, surveys, events, which you may be interested
- To conduct market research, user profile and statistical analysis
- To obtain analytical data of web visitors and aggregated website visitation statistics which are anonymous in nature
- To customize your online experiences to suit your individual interests or purposes and selectively display best-matched pages to you
- To update and backup our records
- To reduce credit risk, detect and protect us against error, fraud and other criminal activities
- To enforce our legal rights and remedies
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Selling Personal Information
We do not sell or trade your personal data to external parties. However, in order to provide above services to you, we may share your personal data with the following entities:
- Any affiliate, subsidiary or partner of Leaflix
- Our technology, marketing and logistics service providers
- Payment service provider companies
- Lawyers, auditors, professional advisors and investors of Leaflix, and
- Any other agents, service providers or subcontractors acting on behalf of Leaflix
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via email at ask@leaflix.com.my.
